KamoCRM + Stripe

Stripe payment processing integrated with your CRM

Overview

Native Stripe integration brings full payment visibility into KamoCRM. Customer payment methods, subscription status, one-time charges, invoicing, failed payment recovery, and dispute handling all surface on the CRM contact record. Sales, CS, and support teams see billing state without switching to the Stripe dashboard. Bidirectional sync means CRM-initiated subscriptions create in Stripe; Stripe payment events update CRM records.

Common use cases

Subscription billing visibility

See customer subscription plan, MRR, next invoice date, and payment method on every customer record. CS teams can spot at-risk billing before renewal.

One-time payment collection

Send a payment link from a deal or invoice directly via Stripe; customer pays and the payment logs to the CRM automatically.

Failed payment recovery

Failed payment events trigger CRM workflows: notify account owner, route to collections queue, email customer with update-card link.

Dispute and chargeback handling

Chargebacks surface as high-priority tickets with the full transaction context for rapid response.

Dunning campaign automation

Multi-step dunning sequences for past-due accounts with Stripe Smart Retries for card expiration recovery.

Setup

1Navigate to Settings → Integrations → Stripe
2Click 'Connect Stripe' and authenticate with your Stripe account
3Select the Stripe account (if multi-account) and confirm webhook creation
4Map Stripe products to KamoCRM pricing or services (optional)
5Configure failed payment workflows and dunning cadences
6Test with a test-mode payment to verify the sync
7Switch to live mode when validated

What data syncs

Customer records (Stripe Customer ↔ CRM Contact)

Subscriptions with plan details

Payment methods (tokenized, PCI-compliant)

Charges and refunds

Invoices with status

Failed payment events

Disputes and chargebacks

Payouts (for visibility)

Questions about Stripe

Does KamoCRM replace Stripe Billing, or work alongside?

Works alongside. Stripe handles payment processing, compliance, and tax calculation. KamoCRM displays billing context and orchestrates customer-facing workflows around payments.

Can we handle usage-based billing through Stripe?

Yes. Usage events report to Stripe via their metered billing API (KamoCRM can trigger the events from usage data). Subscriptions display metered consumption on the CRM record.

What about Stripe Connect for marketplace/multi-party payments?

Stripe Connect is supported. Standard, Express, and Custom account types all integrate; commission/fee splits configurable.

Does it handle international payments and multi-currency?

Yes. Stripe's multi-currency support flows through to CRM records. Exchange rates and local payment methods display per customer.

How does PCI compliance work?

Card data never touches KamoCRM. All payment methods are tokenized by Stripe; KamoCRM stores only the last-4 and expiration for display purposes.

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