KamoCRM + Sinch

SMS sending through Sinch, logged to customer records

Overview

Connect your Sinch account to KamoCRM for SMS sending. Often preferred for high-volume enterprise SMS thanks to Sinch's direct carrier relationships. Messages sent log to the matching contact record.

Common use cases

High-volume enterprise SMS

Sinch's carrier relationships support enterprise-scale SMS sending with reliable delivery.

Campaign SMS with regional coverage

Strong in EMEA, APAC, and LATAM markets alongside North America.

Per-number sender configuration

Configure specific Sinch numbers as sender IDs for different teams or campaigns.

Setup

1Navigate to Settings → Phone → Bulk Text in KamoCRM
2Select Sinch as the provider
3Enter your Sinch Service Plan ID and API Token
4Configure sending numbers
5Test by sending an SMS to a known contact

What data syncs

Outbound SMS messages with delivery status

Service plan configuration

Contact-record activity logs

Sending number to team mapping

Questions about Sinch

When is Sinch a better choice than Twilio?

Enterprise-scale SMS and markets where Sinch has deeper carrier relationships (especially EMEA and parts of APAC). For lower-volume or primarily US SMS, Twilio is often simpler.

Do I need my own Sinch account?

Yes. You bring your Sinch account and credentials. KamoCRM sends on your behalf; Sinch rates apply.

What's a Service Plan ID?

Sinch's account structure uses Service Plan IDs to identify your sending capacity and billing. It's found in the Sinch dashboard under SMS → Service Plans.

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