KamoCRM + OpenAI

Use OpenAI models (GPT-4, GPT-4o, GPT-5) as the AI assistant backend

Overview

Configure OpenAI as the LLM provider for KamoCRM's AI assistant. Bring your own OpenAI API key; KamoCRM routes AI requests (RAG-backed queries, drafting, summarization) through your OpenAI account. Choose which model (GPT-4o, GPT-4 Turbo, GPT-5) to use per workspace.

Common use cases

GPT-4 / GPT-5 as AI assistant backend

Power the RAG-backed assistant, email drafting, and summarization with OpenAI's models. Your API key, your billing relationship.

Model-per-workspace selection

Different organizations in your multi-tenant setup can use different OpenAI models (cost vs. capability trade-offs).

Fine-tuned model support

If you've fine-tuned OpenAI models on your domain data, point KamoCRM at them for grounded responses.

Setup

1Navigate to Settings → AI → Providers in KamoCRM
2Select OpenAI as a provider
3Enter your OpenAI API key
4Select the default model for this workspace
5Test with a sample AI query

What data syncs

AI request/response routing

Token usage (for your OpenAI billing)

Model availability (discovered via OpenAI API)

Questions about OpenAI

Do I need an OpenAI account?

Yes. You bring your own OpenAI API key. Usage is billed by OpenAI at their rates; KamoCRM doesn't markup.

Can I use multiple AI providers simultaneously?

Yes. Configure multiple providers (OpenAI, Anthropic, Gemini) and route different use cases to different models — cost optimization for routine tasks, premium models for complex queries.

What about data privacy?

Your data is sent to OpenAI per their enterprise or standard terms. For enterprise-grade data isolation, OpenAI offers ZDR (Zero Data Retention) options on qualifying contracts.

Ready to connect OpenAI?

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